LGCRC Guest Information Specialist

Lake Gregory · Crestline, California
Department Lake Gregory
Employment Type Part-Time
Minimum Experience Entry-level
Compensation $14 20/hour


    Job Title: Guest Information Specialist Rate: $14-20/hour

    Department: Special Events Status: Part-Time Hourly Reports To: Special Events Coordinator Date: 3/28/2021

    The Guest Information Specialist is a primary connection between the guest & The Lake Gregory Community Recreation Company and collaborates with the Special Events Coordinator and the General Manager in championing the overall guest experience and daily operations of the front office.

    Essential Functions

    1. Foster strong and healthy relationships with local leaders and guests, representing Lake Gregory as the primary liaison between guests and staff
    2. Collaborates with Special Events Coordinator in gathering and sharing event information with other departments
    3. Assist the Special Events Coordinator in the daily operations of Lake Gregory Base & Front Office
    4. Anticipate and respond to guest or staff needs and requests

    Additional Functions

    1. Maintain cleanliness and organization of decor, furnishings, supplies, and equipment
    2. Keep an accurate and thorough log of information about guest experiences: highlights, shortcomings, and
    3. other pertinent details for each day and/or event; weekly report sent to General Manager
    4. Assist Special Event Coordinator & Wedding Coordinator during events
    5. Other duties as assigned by supervisor

    Major Competency Areas

    1. Excellent communication skills with staff, supervisors, other departments, vendors and guests
    2. Ability to work independently and with others as a part of a team
    3. Ability to maintain a positive attitude & pleasant personality even in stressful situations
    4. Administrative & computer skills
    5. Organizational strengths and the ability to work quickly
    6. Ability to perform our organizational values of integrity, excellence, and saying yes consistently

    Qualifications

    1. Minimum of High School Diploma, higher education preferred
    2. Clean and professional appearance
    3. Current certification in CPR and First Aid
    4. Valid California driver’s license
    5. Agreement and compliance with employee handbook

    Physical Demands

    1. Must be able to lift and carry 50 pounds & walk and carry over uneven terrain
    2. Must be able to sit, stand, or walk for extended periods of time (sometimes in inclement weather)
    3. Abilities sufficient to carry out the essential functions of the job

        4. Other physical demands

             1. Leaning

             2. Bending over

             3. Stooping

             4. Reaching

             5. Pulling

             6. Pushing

             7. Squatting

             8. Kneeling

             9. Climbing/Descending

             10. Walking trails during the day and night

             11. Twisting Sideways

             12. Lifting and carrying items

             13. Ability to work in inclement weather including heat, rain, snow, and ice

    Thank You

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    • Location
      Crestline, California
    • Department
      Lake Gregory
    • Employment Type
      Part-Time
    • Minimum Experience
      Entry-level
    • Compensation
      $14 20/hour